Terms & Privacy
SEC Services · Echuca & surrounds · Last updated August 2026
Your privacy
SEC Services is committed to protecting the privacy of visitors to this website and people who contact us for electrical, solar, air-conditioning or related services. We use information you provide to respond to enquiries, provide quotes and assessments, deliver services, and improve our offerings. We respect the confidentiality of your information and handle personal information in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
You may request access to, or correction of, your personal details by emailing admin@secservices.au. Information submitted through our website forms is transmitted securely and stored using systems intended to protect against unauthorised access or use. We do not store credit card details on our servers.
Storage and security of your information
We collect and store information you enter on this website or otherwise provide to us, including contact details such as name, phone number, email address and site address, so we can respond to enquiries, prepare quotes, schedule work and deliver services. We may also collect additional information you choose to share (for example feedback, survey responses, uploaded photos or bills, and correspondence).
Where you have opted in, we may use your contact details to send service updates, newsletters or relevant offers. You can opt out at any time by contacting us or using an unsubscribe link where provided. We do not sell your personal information. We only share personal information with third parties when required by law, when necessary to deliver a service you have requested (for example form processing, email delivery or analytics providers), or to protect our legal rights, property or safety, or that of our customers or others. Some service providers may be located overseas; contact us if you require further detail.
Non-personal information or material you send to us (for example general feedback without identifying details) may be used to improve our website and services.
Cookies
This website may use cookies and similar technologies to understand how the site is used, improve performance and, where applicable, support advertising measurement. Cookies do not by themselves give us access to personal information stored on your device. You can control cookies through your browser settings; disabling them may limit some site features.
Disclosure of your information
We may disclose personal information where required by law, regulation, court order or lawful request from authorities; to protect the rights, property or safety of SEC Services, our customers or others; or in connection with a business transition (such as a sale or restructure) under appropriate confidentiality arrangements.
Third parties
We do not sell or trade personal customer information. We only disclose information as needed to service providers who help us deliver the services you request, to protect rights and safety, or as required by law. Aggregated or anonymised information may be used for internal statistics and service improvement.
Security
We take reasonable steps to protect the security, integrity and privacy of personal information we hold, and review those measures from time to time.
Links
This website may link to third-party sites for convenience. We are not responsible for the privacy practices of those sites. Please review their policies separately. This policy applies only to information collected through SEC Services channels.
Changes to this policy
We may update this Terms & Privacy page from time to time. Changes take effect when posted on this page. Please review it periodically.
Questions
For privacy or terms questions, contact admin@secservices.au or call 0438 897 456. We aim to respond within two business days.